This is not business as usual. This is business unusual. Our customised CoVID-19 Triage Package will help navigate you through the Pandemic.
With the changes announced by the Federal Government at 9pm last night (Sunday 22nd March), B&P has deployed a Triage Package that you can opt to deploy to support your tenants in preparing their F&B outlets for “Business Unusual”.
We have collated a 45 minute Triage Package including a checklist and best practice examples from at least 50 F&B retailers (and counting) on ways to promote takeaway/delivery and reduce back of house costs.
The 45 minute mentoring sessions to build an individual ACTION PLAN for each tenant are available Australia wide for $350 per tenant (+gst)
B&P has collated some 50 best practice examples of how Food Catering and Food Retail Speciality tenants can prepare their business to stay as connected and accessible to as many of your customers/students or commercial tenants as possible during the current CoVID-19 pandemic.
In a 45 minute Zoom session one-on-one with your nominated tenants, a B&P food expert will provide the following “on point” demonstrable best practice examples and build a CoVID-19 SURVIVAL PLAN specific to each tenant to implement immediately.
Each session is structured around the following CRITICAL FACTORS:
| Minutes | Activity | Outcomes |
|---|---|---|
| 5 | CoVID-19 Checklist – a 31 point questionnaire to ascertain how many best practice steps the tenants has already put in place to combat the impact of CoVID-19 on sales and profits | • Prioritised identification of areas of opportunity to better protect the tenants from CoVID-19 trading losses • A summary for each landlord on how well each tenant is prepared and how their tenants and Centre comparisions |
| 10 | Customer Interface strategies (Food Retail, Food Court and Takeaway Shops only as of midday 23/03/2020) Hygiene regimes for cutlery, ordering, service and payment How to downsize merchandising displays and still look abundant Communicating your CoVID-19 hygiene practices to customers Best practice examples from social media channels on promoting takeaway options | • Improved ability to trade under the present circumstances • Clarity and sense of safety for customers to encourage engagement with well-prepared tenants |
| 10 | Back of House Managing supply chain issues Best practice methods for reducing menus and costs How to minimise labour costs | • Reduction in costs • Confidence in navigating and managing HR and supplier relationships • Pro-Active and timely actions taken to reduce cost of goods, wages and operating costs |
| 10 | Delivery/Click & Collect How to onboard a third-party delivery provider How to select the most profitable menu items Bundling recommendations to drive increased average transaction values Best practice examples from social media channels on promoting takeaway options | 10 • Improved positioning to leverage as many sales as possible from the channels available • Tenant able to take advantage of spike in home delivery demand • Ability to maximise engagement and spends through best practice marketing and communications • Selection of menu items that drive the most profit |
| 10 | Action Plan | • Clear and prioritised list of actions • Visibility for landlord on what steps each tenant is implementing |
Call 02 8231 5799 or click the button to future proof your tenants now!
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B&P’s team of experts have worked with over 800 Australian food retailers to drive sales and reduce operating costs. Our experts have owned and operated their own award-winning food businesses and understand the complexities of managing staff, marketing food and managing costs. Our team has worked at executive management level at businesses such as Coles, David Jones Food Hall, Restaurants of the Rocks and Australia’s “Café of the Year” 92 degrees. We are not textbook consultants but come from real life food backgrounds with a commitment and passion for food.
Nothing was too much trouble and the presentation focused on the main issues our retailers are facing.
Mark Rollinson
Marketing Manager
Stockland Rockhampton
B&P have the specialist knowledge and expertise to help us better understand our tenants and provide recommendations to our owners.
Ashleigh Dunkley
Retail Manager
JLL
I would like to thank you for time and insight, for me it was like a one-on-one retail academy and you have given me a lot to think about.
We look forward to working with Brain & Poulter again soon.Robyn Anderson
Retail Manager - Albury/Wodonga/ Lavington
Vicinity Centres
Our friends at HOLY COW! CREATIVE specialise in branding and marketing in new environments – and with this ever changing environment we all live in now, it’s important to communicate with your audiences in a creative, authentic and engaging way. They have designed some Marketing Services Packages to help retail tenants to proactively drive sales and protect their brands for better times ahead.
Click to find out more about their “Greener Pastures” packages